1- How can I sign up?
It’s easy. Go to OnlineTroefcall signup page. Enter your email address and click next. Enter the code you received in your email's Inbox and continue other steps.
2- How can I recover my account in case of forgotting username or password?
Go to OnlineTroefcall password recovery page and enter your email address you entered when you signed up. And follow next steps.
4- Why am I banned in OnlineTroefcall?
Being banned are usually due to insults. But if you have any objection to your sanction, please submit a ticket to a VIP supervisor using the link below. If you do not receive a convincing answer, submit a ticket to the administrator and mention the ticket number submitted to VIP supervisor.
Submit a ticket
5- What are the facilities for VIP members?
- Add picture to their profile
- View list of rooms where their friends are members
- Play music in public chat rooms (in windows platform only)
- Create private chat with other players
- Use colored text in chat
- Use our emojis
- Send offline messages to other players
- Change their partner before the start of the game
- Join public chat rooms
- Select a desired name for the rooms
- Enable Sares, Nares and Ace-nares in room rules
- Enable room rules cheat option
- Enable room rules speedy option
- Watch other's rooms
- Use fire cards
- Get more points at the end of each game
- And other facilities we may have forgotten to mention them here
6- I purchased VIP membership at OnlineTroefcall but why was not it activated?
If you are an international player Contact Us
7- I mistakenly bought Double Score in the OnlineTroefcall instead of special membership. Can it be converted?
No. It can't be converted.
8- What is a Double Score in OnlineTroefcall?
By purchasing and activating Double Score, you earn double points at the end of each game. For example, if you normally earn 6 points after a game, you earn 12 points instead.
9- I have mistakenly paid for financial support instead of Double Score. Can it be converted?
Answer: Yes it is possible to convert. Contact the administrator of the OnlineTroefcall using the link below.
submit a ticket
10- Does playing with the robot in OnlineTroefcall score any points?
Yes. Of course.
11- How can I edit my profile in OnlineTroefcall?
By using this link
12- How can I change my username in OnlineTroefcall?
Go to Edit Profile Page. Then click on change username. And follow the steps. Changing username for the first time is free. You need to enter phone number or the email address you entered when you signed up.
20- Why does the game send the message "Connection lost"?
Because the connection between you and the server of the OnlineTroefcall is poor. You can check the latest quality of your internet connection on your profile.
22- Does OnlineTroefclal have any iOS version?
Yes. You can download iOS version of the OnlineTroefcall for apple devices from the app store using this link
24- How can I join the leagues in the OnlineTroefcall?
You do not need to sign up for the league and you will automatically join it. You just should try to earn more score before the end of the league. For more information, click on the link below.
Seasonal League
27- I forgot my username or password and don't have access to my phone number or email inbox anymore. How can I recover my account?
Unfortunately in this case it is not possible to do anything.
28- What is Lazem?
In every computer game there is something like a coin or diamond that the player can gain it on a fee-paying basis and can spend it on the game for various purposes. In OnlineTroefcall also Lazem(coin) is the name of a coin-like entity that you can buy, and spend it for various purposes in this game.
29- What is the difference between an Ordinary Double Score and a Stable Double Score?
Ordinary Double Score has a certain expiration time and it does not matter if the user is online or not, it will expire at the specified time. However, Credit Double Score does not have a certain expiration time and depends on the minutes the user is online. As long as the user is online, the credit duplication time will be reduced as well.
31- Why do I always get bad cards?
Shuffling cards is completely random. If you expect the cards to be evenly distributed between people, this is not random, and it is against the law. If you always get bad cards, it means that Shuffling is quite accidental. Otherwise, it would mean that it is not random.